FAQS

Shipping

All orders are sent from Melbourne, Australia with Australia post. Please allow up to 1-3 business days for order packaging and processing. Please do not hesitate to email theceramicflowershed@gmail.com with any enquiries about the status of your shipment.

Domestic

Auspost Standard flat rate- $10

Damages/issues

Each piece is shipped with very careful, sustainable packaging. However, if you receive your piece and it is damaged or faulty- please email a photo to and we will organise a new item to be sent, a refund or I may be able to re-make the piece for you.

How do I care for my piece?

All pieces are fragile and delicate so please handle with care.

For glazed/glossy pieces- cups, vases, mugs, dinnerware etc

  • Items can be hand washed or dish washed.
  • They are microwave friendly
  • They are food safe